Returns and Refunds

Please read information below and fill in returns form in order to start the returns process.

You may request a return request within 14 days of receiving the order for the following reasons: if he/she dislikes the product; if the product is too big/small, damaged, does not correspond to the product ordered, or if it is not actually in the package or otherwise.

Should you choose to return, Find In Fashion does not provide prepaid return labels and you will be responsible for covering the shipping costs. Please follow the instructions below to return in accordance with our full Returns Policy and Terms and Conditions of this website.

Return Instructions

Fill in our Returns Form then click “Send

We will send you the instructions to prepare the goods to be returned within 24 hours (please check your Spam or Promotions boxes)

Follow the Instructions and return the product within 14 days of receiving the e-mail

Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging.

Items must be free of stains, makeup, deodorant, or wear.

Bodysuits, swimwear, undergarments, beauty products and cosmetics are non-returnable.

All returns must include the ORDER NUMBER inside the package. If no number is subsequently found we will NOT guarantee reimbursement for the goods returned.

Find In Fashion reserves the right to NOT reimburse in the following cases:

  • The product is damaged or the original packaging (shoe box, sunglasses case, dust-proof bag) is missing or damaged.
  • Return code and/or order number are missing.
  • Unauthorized or after return deadline.

Find In Fashion are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

Returns Form

Returns are processed within 6-8 business days after your item(s) are delivered to us.

Damaged, defective, or incorrect items must be reported within 7 days of delivery.

The shipping, return costs and customs duties are to be paid by the customer unless otherwise instructed.

Also, in the case of flawed or non-compliant products, a return request must be made as indicated above. The damage must be described in detail and photos must be attached demonstrating its extent within and no later than 14 days from receipt of the order. Please send all details to : info@findinfashion.com

A refund will be issued to the original payment method/card within a maximum of 10 working days from receipt of the product.

Find In Fashion does not exchange goods. It is necessary to make a return request for the product that you wish to return and create a new order on our website.

How should I prepare the package with my return?

Place the product in its original packaging (both the manufacturer’s packaging and the packaging the item(s) arrived in, remove any old shipping labels, place the print-out of the return authorization that you received via email inside the package.

Insert a copy of the ‘Order number’ inside the package. If no number is subsequently found we will not guarantee reimbursement for the goods returned.